Privacy Policy – Giftkdiu.com

At Giftkdiu.com, your privacy matters to us. We are committed to keeping your personal information safe and secure. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you shop with us.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal details – your name, phone number, email, billing and delivery address.

  • Order details – the products you buy, gift messages, and delivery notes.

  • Payment details – processed securely by payment providers (eSewa, Khalti, FonePay, debit/credit cards, etc.). We never store your card or wallet information.

  • Technical data – IP address, device type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Deliver your orders quickly and correctly.

  • Send you order updates and customer support messages.

  • Improve our services and website experience.

  • Share promotions and offers (only if you agree).

  • Follow legal and safety requirements.

3. Sharing Your Information

We never sell or rent your information. We only share it when necessary with:

  • Delivery partners – to deliver your gifts.

  • Payment providers – to process your payments securely.

  • Service providers – such as website hosting or analytics tools.

  • Legal authorities – if required by law.

4. Keeping Your Data Safe

We use strong security measures to protect your personal data. While we do our best, no method of online transfer is 100% secure, so please use our services responsibly.

5. Cookies

Our website uses cookies to remember your preferences and improve performance. You can turn off cookies in your browser, but some features may not work properly.

6. Your Rights

You have the right to:

  • View or update your personal details.

  • Ask us to delete your account or personal data.

  • Unsubscribe from promotional emails or SMS anytime.

7. Third-Party Links

Our website may link to other websites (for example, payment gateways or social media). We are not responsible for their content or privacy policies.

8. Updates to This Policy

We may update this Privacy Policy when needed. The latest version will always be posted on this page.

9. Contact Us

If you have any questions about how we handle your data, please contact us:

Gift K Diu Pvt. Ltd.
Kupandole-10, Lalitpur, Nepal
📞 Phone / WhatsApp: +977-9705656355
📧 Email: gift@giftkdiu.com
🌐 Website: www.giftkdiu.com